Live Carts
CHOOSE A PLAN
Free
- Access to free features
- Access to product updates and improvements
- Standard support
Single Site
- Access to all premium features
- Use on 1 website
- 1 year of updates
- 1 year customer support
- Priority support
- Cancel subscription anytime
Unlimited Sites
- Access to all premium features
- Use on unlimited websites
- 1 year of updates
- 1 year customer support
- Priority support
- Cancel subscription anytime
See Your WooCommerce Customer Carts In Real Time
Get valuable insight on what your customers are up to in your store by gaining access to a trove of information about their carts in your WooCommerce backend. View and edit the products in each customer basket, reduce future cart abandonment by analyzing past carts that did or did not convert, and improve customer support efficiency through cart lookup by ID, backend cart editing, one-click cart to order conversion, and more!
Detailed Cart Info
View cart contents, coupon codes, IP addresses, logged-in user, and more, for past and current carts!
Status Tracking
Carts are flagged as active, converted, or abandoned based on customer activity.
Cart IDs
Enable customer service to look up specific customer carts by displaying a cart ID on the frontend.
Recovery URLs
Automatically generated secure URLs can be sent to customers to restore their cart contents.
Cart Editing
Store managers can add or remove products from customer carts, or change quantities.
Admin Order Creation
Convert a cart to an order in the backend with one click!
Automatic Archiving
Keep your database tidy with automatic archiving of some data from older carts.
Analytics
Report on aggregated cart statistics in the familiar WooCommerce analytics interface.
All the Details
We're de-mystifying what's happening in your store before an order is placed, and when the customer leaves without following through on those awesome items they added to cart (which may lead to lost sales) - so you can make informed decisions to close more sales.
Get Complete Cart Insights
Stay on top of your customers’ shopping activity with real-time cart details. Instantly know who’s shopping, what’s in their cart, and how far they’ve gone in the purchase journey - and even edit the cart yourself when needed.
- Identify shoppers - username (and optional IP address)
- View cart contents - products, quantities, totals, and applied coupons
- Edit carts directly - adjust product quantities or remove items in real time
- Monitor activity - creation and last seen timestamps
- Track navigation - see the last page visited, from product browsing to checkout
From High-Level Stats to Single Carts
Even busy stores can benefit from Live Carts without information overload!
Flexible Cart List
Browse key details of live and past carts in a table-based list with selectable columns, variable pagination, cart ID search, and cart status filtering!
In the backend, Live Carts supports scalability and high traffic by using custom database tables for storing cart information, to avoid cluttering up your post tables.
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Aggregated Stats
Summarize the main metrics with reporting of cart conversion rate, abandonment rate, and average value for the time period you select, along with comparison to a past period so you can tell if things are moving in the right direction.
Integration with the WooCommerce Core analytics functionality provides a familiar and consistent user experience.
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Customer Cart Identification
Optionally show a secure random cart identifier to your customers that they can use when contacting your support team.
Enable support agents to recommend products based on current cart contents, modify cart items from the backend, and more.
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Available Cart Details
Get an overview of cart status, timestamps, and recovery options:
- Cart ID (generated by Live Carts)
- Creation date/time
- Last seen date/time
- Last seen URL *
- Cart status (Active / Converted / Abandoned)
- Order ID (for converted carts)
- Username (if logged in)
- IP address *
- Cart value
- Recovery URL (generated by Live Carts)
- Cart contents (product, quantity, subtotal)
* These fields can be disabled in privacy-conscious stores.
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Configuration Options
Make Live Carts work better for your store by customizing your configuration!
- Enable/disable showing the cart ID in the frontend
- Enable/disable collection of IP addresses
- Enable/disable collection of visited URLs
Only logged in customers who have purchased this product may leave a review.
Log inComparison: Free vs Pro
The Free version gives you the ability to view carts and analytics.
The Pro version takes things to the next level by making carts editable and recoverable.
| Feature | Pro Version | Free Version |
|---|---|---|
| View cart details and contents | Included | Included |
| Cart ID display and search | Included | Included |
| Automatic deletion of some old cart data | Included | Included |
| Aggregated statistics reporting | Included | Included |
| Edit cart contents in the backend | Included | Not included |
| Generate cart recovery URLs | Included | Not included |
| Convert a cart to an order with one click | Included | Not included |
| View Plans | Download Free |
Frequently Asked Questions
How do I install the plugin?
Does it work with my theme?
Resources & Support
Documentation
Learn how to use the plugin to effectively analyze and respond to customer carts.
View DocumentationTags
WooCommerce live carts, cart tracking, abandoned cart recovery, cart analytics, cart editing, cart to order conversion, customer cart insights, real-time cart monitoring, cart management, recovery URLs, cart status tracking, cart ID lookup, sales optimization, backend cart control
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